Zappos.com - apparently some of the best customer service out there

Most of the time I bitch about customer service. That’s because most of the time it’s horrible every where I go. For a change of pace I’m posting some stories and some info I’ve founs on Zappos.com. if you are not familiar with tme, they are an online shoe store with a very wide selection and top notch customer service.

The following info is from wikipedia.

Slogan: We are a service company that happens to sell shoes. And handbags. And more…
#1 Core Value of the company: Deliver WOW Through Service

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